Import Outlook Items from an Outlook Data File (.pst)

When you want to migrate Outlook messages, contacts, calendar items, tasks, and notes from one computer to another or restore a backup of your Outlook data, the Import and Export Wizard is the easiest way to complete the task.

  1. Click the File tab.
  2. Click Open.
  3. Click Import.
  4. In the Import and Export Wizard, click Import from another program or file, and then click Next.
  5. Click Outlook Data File (.pst), and then click Next.
  6. Click Browse, and then choose the file to import.

Note Under Options, it is recommended that you click Do not import duplicates unless you want the imported information to replace or duplicate items already in Outlook.

  1. Click Next.
  2. If a password was assigned to the Outlook Data File (.pst), you are prompted to enter the password, and then click OK.
  3. Set the options for importing items. The default settings usually don’t need to be changed.
  • The top folder — usually Personal FoldersOutlook Data File, or your email address — is selected automatically.
  • Include subfolders is selected by default. All folders under the folder selected will be imported.
  • The default selection of Import items into the same folder in matches the folders from the imported file to the folders in Outlook. If a folder doesn’t exist in Outlook, it will be created.
  1. Click Finish.

Tip: If you want to import or restore only a few items from an Outlook Data File (.pst), an easier way is to open the Outlook Data File, and then in the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.) click and drag the items from Outlook Data File folders to your existing Outlook folders. For more information on opening an Outlook Data File, see Open, change, or close Outlook data files.

Migrate Google Calendar and Contacts to another Google Account

Calendar Entries

On Gmail calendar, go to Settings -> Calendars -> Export Calendars to download a ZIP of your calendars in ICAL format.

On Google Apps calendar, go to Settings -> Calendars -> Import calendar and import the ICAL entries to your calendar.


To preserve contact groups, each group needs to be migrated individually.

On Gmail contacts, use the Export option to export each group in Google’s CSV format. Then export one more CSV of “Everyone (All Contacts)”

On Google Apps contacts, use the Import option to import the CSV of Everyone, leaving the  “Add these imported contacts to: ” option unchecked. Then, use the Import option to import each group in turn, checking the “Add these imported contacts to: New Group… ” option, and enter the name of the group.

How to Manually Remove the LTS Service for LabTech

Step(s) to Resolution

Click here to use ConnectWise Automate™ Agent Uninstaller

Manually make changes on the machine

Changes have to be made at four different locations on the local machine in the following order.

1. Services.msc

  1. Click Start, and select Control Panel.
  2. Select Administrative Tools.
  3. Click Services.
  4. Select ‘LabTech Monitoring Services’ and stop the service.
  5. Select ‘LabTech Monitoring Services CheckUp Util’ and stop the service.
  6. From a command prompt, run the following two commands to remove the services from the service list.
    • ‘sc delete ltservice’
    • ‘sc delete ltsvcmon’

2. Registry Editor

  1. From the registry editor remove the registry keys located underHKLM\Software\LabTech. If running a 64-bit OS, remove keys that may exist under HKLM\Software|Wow6432Node\LabTech.

3. Task Manager

  1. Right-click task bar.
  2. Select Start Task Manger.
  3. Under Processes tab, select ‘LTTray.exe’.
  4. Click End Process.

4. LTSvc file

  1. Go to c:\Windows.
  2. Right-click LTSvc and select Delete.
  3. Restart the machine.