How to Identify Common Domain Scams

Recently, some of ADVYON’s clients have called us to ask about letters or emails they’ve received from fraudulent companies like Domain Listings stating that the customer must renew their business listing or domain. These letters are a scam designed to take advantage of a service that you are already paying for and convince you that their party needs additional payment for this service. The letters often appear very urgent, so we wanted to share some resources to help our clients and the public quickly identify this common scam.

How Can I Identify This Scam?

The best way to identify the scam is to figure out who actually hosts your domain. Use ICANN (Internet Corporation for Assigned Names and Numbers) to identify your domain ownership. Some popular sites which may be your domain provider include GoDaddy, Domain.com, Bluehost, and HostGator. You should never pay anyone who is not your domain provider for services related to your domain.

What Are the Companies Using this Scam:

Here are a list of a few companies who have recently used this scam:

  • Domain Renewal Group
  • Domain Registry of America
  • Domain Listings
  • IDNS

What Will the Scam Letter Look Like:

Below are some examples of letters and emails received by our customers. Below are some examples of what a fraudulent domain renewal notice will look like. If there is any doubt, contact your IT provider!

(How-To) Find Your Computer Name for Windows or Mac

Sometimes your IT Support technician will ask you for your computer name.  Here is a simple how-to for finding your computer name in Windows or Mac.


Fastest Way to find your computer name for Windows:

Press and hold the Windows key, then press the Pause/Break key.

Your computer name can be found under the “Computer name, domain, and workgroup settings” section of the window that appears. This window will look almost identical regardless of which operating system you’re running.


Fastest Way to find your computer name for Mac:

MAC OS X

  1. Click on the Apple logo in the top left corner.
  2. Click on System Preferences.
  3. Click on Sharing.
  4. The computer name will appear at the top of the window that opens in the Computer Name field.

Other methods to find your computer name:

On Windows Computers with Command Prompt

How to find the computer name on Windows computers
  1. Open start menu.
  2. Type into the search bar cmd /k hostname.
  3. Your computer name will be displayed in the first line of a command prompt window.

WINDOWS 7

  1. Click on the Start button.
  2. Right-click on Computer.
  3. Select Properties.
  4. Under Computer name, domain, and workgroup settings you will find the computer name listed.

WINDOWS 8/8.1

  1. Click on the Start button.
  2. When the launch screen appears, type Computer.
  3. Right-click on Computer within the search results and select Properties.
  4. Under Computer name, domain, and workgroup settings you will find the computer name listed.

WINDOWS 10

  1. Click on the Start button.
  2. In the search box, type Computer.
  3. Right click on This PC within the search results and select Properties.
  4. Under Computer name, domain, and workgroup settings you will find the computer name listed.

MAC OS X

  1. Click on the Apple logo in the top left corner.
  2. Click on System Preferences.
  3. Click on Sharing.
  4. The computer name will appear at the top of the window that opens in the Computer Name field.

How to turn off sound in Starcraft & Starcraft BroodWar

I was feeling a bit nostalgic and decided to play a game or two of the old Starcraft Broodwar. I don’t like in-game music much so I tried to find a way to turn off the background music. After scouring the internet, no one had an answer. I guessed a few things and tried CTRL S. It turned off the sound effects but not the music. Going off of my latest guess, I tried CTRL-M which turned the background music off. I thought I would post this here to help some of you all with the same issue. GL!

Turn off in-game sounds:

CTRL-S

Turn off in-game music:

CTRL-M

Driver Error for ZettaGuard USB 2.0 UGA

We ran into an issue when installing the Drivers for the USB 2.0 UGA from ZettaGuard. The small disc could not be read on the computer we were installing it on. We tried to download it from the ZettGuard website but it would load with an error message.

Googled USB 2.0 UGA and found a driver on Plugable.com. Downloaded and installed the driver, the monitor connected and worked great. We added the link related to the driver location below.

https://plugable.com/drivers/displaylink/

Picture of zettaguard 2.0 driver

Network Accounts Are Unavailable – High Sierra, AD, and Open Directory

You will still need local and Active Directory administrator account or a local Apple Administrator account if using Open Directory. Go to System Preferences > Users & Groups

  1. Press Login Options > Unlock > Press Edit near Network Account Server > Open Directory Utility > Unlock > Select Active Directory and press “Edit settings for the selected service” button at the bottom > Unbind > Enter Active Directory administrator credentials and finish the unbinding process
  2. Close Directory Utility and reboot the computer
  3. Repeat steps 1 and 2
  4. Press Join near Network Account Server
  5. Enter your domain (ad.example.com) and Active Directory administrator credentials.

Assuming your AD account is not entirely network account (created on your local system and you can use it without network access) you should also set settings in 8-10 steps.

  1. Optional Step – Go to System Preferences > Users & Groups
  2. Optional Step – Login Options > Unlock > Press Edit on Network Account Server > Open Directory Utility > Unlock > Select Active Directory and press “Edit settings for the selected service” button at the bottom
  3. Optional Step – Press Show more > Check “Create mobile login at login” > Uncheck “Require confirmation before creating a mobile account”
  4. Log out (may need another reboot)
  5. Login with network account by selecting the user from the list or using your name on password (depends on “Display login windows as” setting)