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Turn off Work Offline mode in Microsoft Office 2007-2012

Microsoft Office can go into “Work Offline” mode when it is disconnected from the internet abruptly.  It happens especially when one has a direct connection with a server through IMAP, MAPI, Google Apps Sync, or Microsoft Exchange.  If you suddenly get a message which states you are in Work Offline mode, here is what you should do to fix it. Microsoft gives the following solution:  https://support.office.com/en-us/article/Switch-from-working-offline-to-online-2460e4a8-16c7-47fc-b204-b1549275aac9 Switch from Working Offline to…

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Import Outlook Items from an Outlook Data File (.pst)

When you want to migrate Outlook messages, contacts, calendar items, tasks, and notes from one computer to another or restore a backup of your Outlook data, the Import and Export Wizard is the easiest way to complete the task. Click the File tab. Click Open. Click Import. In the Import and Export Wizard, click Import from another program or file, and then click Next. Click Outlook Data File (.pst), and then click Next. Click Browse, and then choose the file to import. Note Under Options, it is recommended…

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Migrate Google Calendar and Contacts to another Google Account

Calendar Entries On Gmail calendar, go to Settings -> Calendars -> Export Calendars to download a ZIP of your calendars in ICAL format. On Google Apps calendar, go to Settings -> Calendars -> Import calendar and import the ICAL entries to your calendar. Contacts To preserve contact groups, each group needs to be migrated individually. On Gmail contacts, use the Export option to export each group in Google’s CSV format. Then export one more CSV…

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How to Manually Remove the LTS Service for LabTech

Step(s) to Resolution Click here to use ConnectWise Automate™ Agent Uninstaller Manually make changes on the machine Changes have to be made at four different locations on the local machine in the following order. 1. Services.msc Click Start, and select Control Panel. Select Administrative Tools. Click Services. Select ‘LabTech Monitoring Services’ and stop the service. Select ‘LabTech Monitoring Services CheckUp Util’ and stop the service. From a command prompt, run the following two commands…

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Reset Domain Administrator Password using Command Line and RMM

We had a customer who likes to change the administrator password.  One day the password was changed and forgotten.  We have RMM with service level access to the server, but could not log in to the server using the standard administrator username and password.  We also neglected to set up a separate username and password for account recovery. So, our only alternative was to reset the username and password via the command prompt.  Using NinjaRMM…

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How to Remove Saved Passwords from a Web Browser

Storing your Onyen password for University sites in your Web browser’s saved password list can expose the data it protects to anyone else who uses your computer, and possibly to others on the Internet. This can be a major issue especially for HIPAA departments or departments who access sensitive information. In order to remove stored passwords for your web browser please follow the instructions below based on whether you are using Internet Explorer, Safari, Firefox,…

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How to reset your OS X Password

Some of you asked how to change the user password in OS X 10.7, 10.8, 10.9, or 10.10 because the System Preferences option to do it was removed with the Lion release. With Mac OS X Snow Leopard and older Mac OS, the installer disc allows you to change the user password pressing Utilities > Password Reset. In Lion, it was deleted, but you can change it with easy steps. There are two ways to…

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Internet Explorer 11 Stored Passwords – View and Remove

How to View and Remove Stored Passwords for Websites by Internet Explorer 11 (IE11) (If you have Windows 7, skip to the bottom) When you visit a website that requires you to sign in to your account—like an email, banking, or shopping site—Internet Explorer will ask if you want your user name and password remembered by storing this info for that website. The next time you visit the site and start entering your user name,…

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Disable SIP ALG on USG

All versions prior to 5.6.x enable SIP ALG by default. You have to put the “config.ugw.voip.sip_alg_disable=true” in config.properties. https://help.ubnt.com/hc/en-us/articles/205146040-UniFi-config-properties-File-Explanation Double-check it’s in the right place and being applied. SSH to USG and run “show configuration commands |match modules”. Will see something like the following if it is: $ show configuration commands |match modules set system conntrack modules sip disable As long as you see the “sip disable” there, it’s disabled.

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Refog Monitoring Software

Considering getting employee monitoring software? Refog is an excellent option.

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