Reputation Management
Did you know 90% of consumers say their buying decisions are influenced by online reviews? Or that Google’s local ranking algorithm takes your review count and score into consideration when deciding how to rank locations? Review management is crucial to a business’ reputation and growth.
We can help you get, post, and respond to reviews. Reviews are essential to boosting your brand, SEO, map placements, business reputation, and more. How you handle reviews can make or break your business, especially when it comes to attracting new clients or customers.
Think about the last time you were happy with the services you received—did you leave a review? Did you tell your friends? You may have. Now think about the last time you were unhappy with the services you received. Chances are, you can easily remember if you left a review, what it said, and how many people you told to avoid the business.
People who have had a negative experience with your business are more likely to leave a review, meaning if you’re not actively encouraging satisfied customers to leave reviews, customer satisfaction with your business could be disproportionately represented online.
Paying attention to your reviews, both good and bad, is a good practice beyond reputation because reviews are honest input from your customers. They give you an idea of the experience people have when interacting with your business and can clue you in on areas where you need to improve or which areas are functioning well.
Let ADVYON help you get and retain 5-star reviews with our reputation management services! We’ve even designed our own custom app, making it easy for visitors to your website to leave their review. Plus, we’ll teach you how you can use reviews in your own marketing efforts.
Platforms we can help with include:
- Google Places (Google Maps)
- Google My Business
- Yelp
- Trip Advisor
- Bing
- Yahoo!
- Yellow Pages
- Amazon Alexa
- Apple
- And hundreds more!