Working At ADVYON
At ADVYON, connecting people is our passion.
We empower our employees to deliver the highest quality service to our valued clients by providing an amazing work environment. Our team is comprised of highly qualified leaders, talented professionals, skilled innovators, and high achievers.
Personal Development Opportunities
We want to help you achieve your career goals! ADVYON offers on the job training and compensation for additional certifications.
Flexible Work Environment
We offer a mix of remote work and in-office work. ADVYON is completely mobile friendly for today’s modern work environment.
401 K
Set yourself up for success with our 401 K plans. ADVYON matches contributions to your retirement account.
Unlimited PTO
ADVYON is proud to provide unlimited PTO to our employees. We offer one month structured time off and other days as needed.
Flexible Schedule
At ADVYON, we recognize you are a professional in your field and trust you to choose the schedule which works best for you.
HSA, FSA, & DCFSA
ADVYON wants to help you take care of your loved ones. Ask about our plans for healthcare and dependent care.
Ready to work with us?
If you’re ready for your next journey as part of an amazing team with ample opportunities to learn and grow, check out our available careers.
ADVYON Business Technology, an award-winning information technology (IT) company in Summerville, SC, is looking for an IT Help Desk Support Specialist to work directly with businesses in the Charleston, SC, area. We want people passionate about customer service and technology to add to our growing team.
Responsibilities:
- Answering incoming calls, emails, and tickets from clients and addressing their technical inquiries
- Dispatching technical support tickets to the appropriate teams and following up on their progress
- Setting up new computers, laptops, and other technology devices for clients
- Assisting in the resolution of technical issues, including hardware and software problems
- Performing general IT tasks, including software and hardware installations, troubleshooting and maintenance
- Documenting all technical support activities and updating clients on the status of their issues
- Maintaining a high level of customer satisfaction by providing timely and effective technical support
Requirements:
- A bachelor’s degree in computer science or a related field or equivalent work experience
- Strong customer service skills and the ability to effectively communicate technical information to non-technical individuals
- Basic knowledge of computer hardware, software, and operating systems
- Ability to prioritize and manage multiple tasks and projects in a fast-paced environment
- Familiarity with ticket tracking systems, remote desktop tools, and basic network troubleshooting techniques
- Excellent problem-solving and analytical skills
- A clean record is required. ADVYON is SLED Certified and works with Law Enforcement, Local Government, Schools, and Government Contractors.
Employees who excel here are:
- Resourceful and able to find creative solutions to problems
- Polite, respectful, and have great people skills; previous customer service experience is preferred
- Team players
- Enjoys a working environment where they can perform at their best without being micro-managed.
- Self-starters who can manage their own time well.
ADVYON is an award-winning, 5 Star Rated provider of Managed IT Services including Cloud Migration, VoIP, and Marketing. ADVYON is seeking an IT Project Manager to join our expert team. We are looking for an experienced project manager who enjoys working in an amazing team environment where you’re treated like the professional you are. Our ideal candidate is a customer-centric person who is confident, resourceful, adept at solving problems, organized, and personable.
We are seeking a full-time project manager with experience in making customers happy and a demonstrated passion for IT.
Previous Experience and Considerations:
- 5 Year Experience in IT or the Technology Field
- Experience with an IT Managed Service Provider is a plus
- College Degree is a plus, but not necessary
- IT Certifications are a plus
- A clean record is required. ADVYON is SLED Certified and works with Law Enforcement, Local Government, Schools, and Government Contractors.
The IT Project Manager Must:
- Manage multiple ongoing IT projects
- Evaluate project needs and create timelines for completion
- Coordinate with project leads and technicians to complete necessary duties
- Lead new client onboarding process
- Develop project work plans
- Provide weekly status updates for each project
- Provide monthly reports for each project
- Work with project stakeholders and project team to identify risks and develop mitigation strategies for each
- General IT and office duties as needed
ADVYON Business Technology, an award-winning information technology (IT) company located in Summerville SC, is looking for an IT Support Specialist to work directly with businesses in the Charleston, SC area. We are looking for people who are passionate about customer service as well as technology to add to our growing team.
The IT support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position includes connecting computers to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. All job duties can be performed remotely from a central location, in the customer’s work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.
Requirements:
- Interest or experience in working with various kinds of hardware and software
- Comfortable working directly with the customer, offering advice, training, solutions, and guidance.
- Must possess outstanding communication skills, both verbal and written.
- Positive Attitude and Great Soft Skills
- Ability to learn and adapt quickly
- Maintain a “business casual” professional appearance
Education:
- High school diploma required.
- Previous experience, a college degree (2 or 4 years), and/or technical certifications will be considered.
The Marketing Assistant at ADVYON will be responsible for daily operations and workflow in the marketing department. The Marketing Assistant will be in charge of various tasks to ensure project deadlines and client needs are met.
You will be responsible for setting up and managing various ad campaigns for clients, managing small website updates in the WordPress platform, creating emails and landing pages using templates, answering support tickets, and other various marketing tasks.You’ll also be in charge of developing monthly reports for clients that detail their overall performance. You will communicate with the clients directly about these reports, including some in-person meetings as needed.
Key Requirements:
- Ability to think creatively, and to identify and resolve problems
- Interaction with clients via email and in person
- Excellent verbal and written communication skills
- Ability to work within a team and independently
- Familiarization with Google Analytics, Google Search Console, and other analytics tools
- Experience with website optimization tools
- A basic design eye, in regards to general page layout
- A basic understanding of HTML and CSS (or ability to learn quickly)
- Strong organizational, time management, and analytical skills
- Ability to take constructive criticism
- Resourcefulness
Responsibilities Include, but are not limited to:
- Directly communicating with clients for specific project and maintenance needs
- Compiling and presenting marketing reports
- Generating and developing business listings
- Assisting in page building in website development projects
- Creating email campaigns for clients
- Updating client websites
- Additional general office duties
Bonus Skills:
- Content Writing
- Social Media Management
- Design Skills
- Website Development Knowledge
- SEO/SEM
Position Details:
- Salary is D.O.E.
- Position is on site at 100 Seven Oaks Lane, Summerville SC 29485
- Full Time
- 2 Weeks Paid Vacation, 1 Week Paid Holiday Time, 401K, Flexible Schedules and other benefits available
To Apply:
- Submit a resume detailing your experience and training
- Submit a cover letter explaining why you would be a great fit