IT Support and Computer Consultation
ADVYON specializes in IT support services for small to medium-sized businesses in the Charleston, SC, area.
Most small-to-medium businesses can’t justify paying a full-time employee to manage their computer technology, so IT becomes a part-time job for an existing staff member.
In the IT field, new resources, information, and techniques are introduced on a daily basis and it is hard for a person whose job is not focused on technology to keep up. Add the ongoing challenges of security, access, and training and it is easy to see why the part-time staffer becomes overwhelmed and the results often become fragmented and chaotic.
Here is where we come in. The ADVYON team can manage your business technology needs for a fraction of what it would cost to hire a single person and maintain your systems in outstanding order while helping prevent burnout of your valued staff members.
We provide computer services and network support to many amazing businesses in Charleston, SC. We offer in-person service calls in an hour’s radius of our location in Summerville, SC, and pride ourselves in our communication and customer service. As one of our clients, you’ll never feel like you are being ignored, brushed off, or looked down on.
ADVYON has the experience to give a broad expert approach to common and advanced IT support issues. We offer all the services and support you would expect from a managed service provider (MSP), but we go a step further.
In addition to managing the internal details of your business, we keep the bigger picture in mind. We consider how your IT interacts with and affects the functioning and success of your business, both in the present in the future. We consider how different IT services interact with each other and other features of your business; they don’t work in a vacuum.
While providing IT support to our clients, our philosophy stays the same: Always be Friendly, Competent, Competitive, and Passionate about what we do and who we help. We enjoy creating long-lasting partnerships with our customers and share in successes and accomplishments for years.
We’re not here just to provide IT support, but to provide support for you, your business, and its continued growth and development.
From performing proactive scheduled maintenance to helping with unexpected surprises, our IT support services are designed to provide thorough ongoing support. We are here to help with your needs as they arise and evolve, and we strive to make sure your business’ IT support needs are taken care of.
How Can Our IT Support Help Your Business?
- ADVYON supports all brands of computers and network devices.
The IT world today is very different from yesteryear. Most small businesses employ a variety of technology and software to fit their individual needs. We work with all major hardware and software brands to ensure continuity in a network.
- We offer support for Microsoft, Apple OSX, Linux, and more
We keep up to date on all of the old and new technology. We also keep you up to date on all things new and helpful.
- We can help you integrate your mobile devices including iPad, Android, Windows Mobile, Simbian, Blackberry, and others.
Integrating mobile devices is a must in today’s network infrastructure. We can help make sure your mobile device has the data you need, where and when you need it.
- We can help implement a stable, worry free environment for your business technology and network
There’s nothing worse than waking up in the morning and knowing part of your day will be fixing your computers, network, or software. We offer Network Monitoring and proactive services to make sure you work on what you need to work on.
- All of our technicians are industry certified, background checked, and passionate about what they do.
Our standards are high, really high, for people we work with. As a trusted advisor, you deserve nothing less than the absolute best.
- All of our technicians are fully insured, quality tested, and customer surveyed to provide the best support possible.
Constantly obtaining feedback about your installations and configurations are a key part of ensuring customer satisfaction. After every job we do, we always welcome your feedback.
- We invest in technology for ourselves to help us better help you.
Helping lots of people means keeping up with lots of information. We strive to help everyone in a timely, goal-driven fashion and are constantly working on ways to better communicate and be helpful. From our streamlined phone system to our enterprise IT Support system, we make it as easy as possible for us to help you in an efficient manner.
- We stay connected and within easy reach.
You’ll get an ADVYON support icon loaded right onto your desktop, where you can easily open it and ask for help. It’ll send an email to our technicians right away, and our IT support services are available 24/7.
- We’re very responsive.
You can expect a quick response from us, and we aim for one-day turnaround. We are excellent at responding to and resolving any kind of IT problems you may experience.
Are you ready to learn more about what ADVYON’s IT Support Services can do for you and your business? Reach out and get in touch today. We would love to meet you!