Are you or your 365 tenants experiencing issues with your Office 365, OneDrive, or Sharepoint app icons not displaying in the top left corner menu of office.com? You can see here how the Sharepoint icon is missing for example for this tenant. The fix is easy and all it requires is for you to have access to an 365 admin account on your…
Accidentally deleting a file or saving over a file that you needed the previous version of can happen to anyone. Thankfully those who take advantage of Microsoft’s OneDrive are able to recover said file or previous versions of files if it has not been 30 days since deletion/changes made. Recovering deleted files: 1. Go to office.com and click sign in. Use the…
USB-C overview With a USB-C connection, you can charge your Windows 10 PC, and you can also connect to other USB Type-C devices such as mobile phones, docking stations, display adapters, and other devices that have a USB-C port. Unfortunately, some combinations of hardware and software may cause problems. If this happens, you may get a notification that there’s something wrong with the USB-C connection. We’ve provided some tips below to help you fix things. And if…
We had an issue today where Gmail was duplicating e-mails in the sent folder of Outlook and Gmail. Resolution: Check the box “Do Not Save Copies of Sent Items” in Outlook. Found a great article on duplication of e-mails with Outlook and G Suite today at http://www.pstrepairtool.org/blog/prevent-duplicate-sent-items-gmail-outlook.html. We were able to solve the issue with the top information. Outlook seems to be saving the e-mail in the sent folder, then syncing the…
A Desktop Alert is a notification that appears on your desktop when you receive a new e-mail message, meeting request, or task request. Desktop Alerts are turned on by default. This article explains how you can customize the appearance of Desktop Alerts as well as turn them off. In this article Information that Desktop Alerts display Turn Desktop Alerts on or off…
I know it’s there for a reason, but I can’t stand the Reading View and the Protected mode in Word 2013. I don’t like the layout of Reading View, and I feel I’m smart enough to open documents I know are safe To disable the Reading View. Go to File – Options – General. Uncheck “Open E-Mail attachments and other uneditable files in…
Microsoft Office can go into “Work Offline” mode when it is disconnected from the internet abruptly. It happens especially when one has a direct connection with a server through IMAP, MAPI, Google Apps Sync, or Microsoft Exchange. If you suddenly get a message which states you are in Work Offline mode, here is what you should do to fix it. Microsoft gives the following solution: https://support.office.com/en-us/article/Switch-from-working-offline-to-online-2460e4a8-16c7-47fc-b204-b1549275aac9 Switch from Working Offline to…
