Microsoft Office

Windows Defender Scam

The Windows Defender Browser Pop Up scam is a deceptive tactic where a fake alert appears on your web browser, claiming to be from Windows Defender. It usually warns about a virus infection or security issue on your computer, prompting you to take immediate action. However, it’s a trick designed to scare users into clicking on malicious links, downloading harmful software, or providing personal information. Windows Defender, the legitimate antivirus program for Windows, doesn’t display…

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Missing Web Office 365 Onedrive & Sharepoint Apps

Are you or your 365 tenants experiencing issues with your Office 365, OneDrive, or Sharepoint app icons not displaying in the top left corner menu of office.com? You can see here how the Sharepoint icon is missing for example for this tenant. The fix is easy and all it requires is for you to have access to an 365 admin account on your…

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Recovering OneDrive Deleted Files

Accidentally deleting a file or saving over a file that you needed the previous version of can happen to anyone. Thankfully those who take advantage of Microsoft’s OneDrive are able to recover said file or previous versions of files if it has not been 30 days since deletion/changes made. Recovering deleted files: 1. Go to office.com and click sign in. Use the…

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Fix USB-C Problems in Windows 10

USB-C overview With a USB-C connection, you can charge your Windows 10 PC, and you can also connect to other USB Type-C devices such as mobile phones, docking stations, display adapters, and other devices that have a USB-C port. Unfortunately, some combinations of hardware and software may cause problems. If this happens, you may get a notification that there’s something wrong with the USB-C connection. We’ve provided some tips below to help you fix things. And if…

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How to Stop Duplicate Sent E-Mail Items in Outlook with Gmail or G Suite

We had an issue today where Gmail was duplicating e-mails in the sent folder of Outlook and Gmail. Resolution:  Check the box “Do Not Save Copies of Sent Items” in Outlook. Found a great article on duplication of e-mails with Outlook and G Suite today at http://www.pstrepairtool.org/blog/prevent-duplicate-sent-items-gmail-outlook.html.  We were able to solve the issue with the top information.  Outlook seems to be saving the e-mail in the sent folder, then syncing the…

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Turn Desktop Alerts on or off

A Desktop Alert is a notification that appears on your desktop when you receive a new e-mail message, meeting request, or task request. Desktop Alerts are turned on by default. This article explains how you can customize the appearance of Desktop Alerts as well as turn them off. In this article Information that Desktop Alerts display Turn Desktop Alerts on or off…

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Disable Reading Mode and Protected View in Word 2013

I know it’s there for a reason, but I can’t stand the Reading View and the Protected mode in Word 2013.  I don’t like the layout of Reading View, and I feel I’m smart enough to open documents I know are safe  To disable the Reading View. Go to File – Options – General.  Uncheck “Open E-Mail attachments and other uneditable files in…

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Turn off Work Offline mode in Microsoft Office 2007-2012

Microsoft Office can go into “Work Offline” mode when it is disconnected from the internet abruptly.  It happens especially when one has a direct connection with a server through IMAP, MAPI, Google Apps Sync, or Microsoft Exchange.  If you suddenly get a message which states you are in Work Offline mode, here is what you should do to fix it. Microsoft gives the following solution:  https://support.office.com/en-us/article/Switch-from-working-offline-to-online-2460e4a8-16c7-47fc-b204-b1549275aac9 Switch from Working Offline to…

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