General

How to Disable Incognito Mode in Chrome

Here is how to disable Incognito Mode in Chrome for both Windows and Mac OS X. What Is Incognito Mode? Incognito Mode in Chrome is Google’s implementation of private browsing. Users can activate this mode and surf the internet without Chrome recording any cookies, usernames, passwords, or history. This can be a concern for parents because it could allow children to view pornography or other inappropriate material without leaving behind any traces. Incognito Mode in…

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How to Disable Private Browsing in Firefox

What if you want to check your kid’s browsing history, but you can’t trace all the pages because they had Private Browsing on while they were surfing the Internet? Notice: The following instructions will make it more difficult to enable private browsing, but not impossible. Additionally, it is easy to delete recent browsing history even without private browsing enabled. If you want to track internet activity more thoroughly, consider using software for your router. As…

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How to Make Changes to OpenDNS Take Effect

If you have applied changes to the OpenDNS Filter for your network, then your users will most likely have to flush their DNS cache in order for the changes to take effect. If a user has not yet been to a blocked website during the time they have been using the internet, then when the site is blocked in OpenDNS it will be blocked without needing to flush the terminal’s DNS cache. However, if for…

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Solution: Windows not indexing Google Drive folder for easy search though the start menu

This fix works for all versions of Windows (Windows 7, 8, 8.1, and 10). Go to the actual folder in its C:\Users\\Google Drive\  (NOT the Google Drive folder listed under ‘FAVOURITES’ which is a shortcut). Right click ‘Google Drive’ > Security tab > Advanced > Click your username (mine showed ) > Click ‘Change Permissions’ > Check the ‘Include inheritable permissions…’ box > Click ok. Search indexing of Google Drive should then begin in the…

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(Solved) Fix SoftPro 360 on Roaming Profile with Folder Redirection

SoftPro 360 is NOT designed to work on a roaming profile with folder redirection.  This article applies to those who have made their roaming profiles redirect their AppData folder. The SoftPro 360 only installs to the local profile and not a server roaming profile.  It is assumed if SoftPro 360 gets hung up on data retrieval, it will freeze up SoftPro 360 and stop it from communicating with the server. One of the commonly shared…

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How to turn off sound in Starcraft & Starcraft BroodWar

I was feeling a bit nostalgic and decided to play a game or two of the old Starcraft Broodwar. I don’t like in-game music much so I tried to find a way to turn off the background music. After scouring the internet, no one had an answer. I guessed a few things and tried CTRL S. It turned off the sound effects but not the music. Going off of my latest guess, I tried CTRL-M…

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SOLVED – Company Website works on the web but not in my local network

If you have the issue where your website is showing up everywhere except for your local network, check out the following information. The issue is your server was once set up to either host e-mail, like Exchange, or your website.  Now it is not hosting your website and you need to point your local DNS to the new IP address of the web server hosting your website. To test this theory, you can easily change…

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Driver Error for ZettaGuard USB 2.0 UGA

We ran into an issue when installing the Drivers for the USB 2.0 UGA from ZettaGuard. The small disc could not be read on the computer we were installing it on. We tried to download it from the ZettGuard website but it would load with an error message. Googled USB 2.0 UGA and found a driver on Plugable.com. Downloaded and installed the driver, the monitor connected and worked great. We added…

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Network Accounts Are Unavailable – High Sierra, AD, and Open Directory

You will still need local and Active Directory administrator account or a local Apple Administrator account if using Open Directory. Go to System Preferences > Users & Groups Press Login Options > Unlock > Press Edit near Network Account Server > Open Directory Utility > Unlock > Select Active Directory and press “Edit settings for the selected service” button at the bottom > Unbind > Enter Active Directory administrator credentials and finish the unbinding process…

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Zixcorp Removal Process

Here’s how to remove Zixcorp. Login to the GAME setup. Remove, do not disable, any routing, content filtering setup for Zixcorp. Contact Zixcorp and have them remove the site key. It’s as easy as that!…

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