We have discovered a high likelihood that Java updates installing Java 8 over Java 7 will fail with error code 1603. After running the Java updater on 5 computers, the Java updater failed with error code 1603 on 4 of those computers and completed successfully on the remaining 1 computer. The error persists when taking the following approaches: 1. Running the Java updater on a system with a previously installed version of Java, and…
We had an issue today where Gmail was duplicating e-mails in the sent folder of Outlook and Gmail. Resolution: Check the box “Do Not Save Copies of Sent Items” in Outlook. Found a great article on duplication of e-mails with Outlook and G Suite today at http://www.pstrepairtool.org/blog/prevent-duplicate-sent-items-gmail-outlook.html. We were able to solve the issue with the top information. Outlook seems to be saving the e-mail in the sent folder, then syncing the…
A Desktop Alert is a notification that appears on your desktop when you receive a new e-mail message, meeting request, or task request. Desktop Alerts are turned on by default. This article explains how you can customize the appearance of Desktop Alerts as well as turn them off. In this article Information that Desktop Alerts display Turn Desktop Alerts on or off…
I know it’s there for a reason, but I can’t stand the Reading View and the Protected mode in Word 2013. I don’t like the layout of Reading View, and I feel I’m smart enough to open documents I know are safe To disable the Reading View. Go to File – Options – General. Uncheck “Open E-Mail attachments and other uneditable files in…
Microsoft Office can go into “Work Offline” mode when it is disconnected from the internet abruptly. It happens especially when one has a direct connection with a server through IMAP, MAPI, Google Apps Sync, or Microsoft Exchange. If you suddenly get a message which states you are in Work Offline mode, here is what you should do to fix it. Microsoft gives the following solution: https://support.office.com/en-us/article/Switch-from-working-offline-to-online-2460e4a8-16c7-47fc-b204-b1549275aac9 Switch from Working Offline to…
When you want to migrate Outlook messages, contacts, calendar items, tasks, and notes from one computer to another or restore a backup of your Outlook data, the Import and Export Wizard is the easiest way to complete the task. Click the File tab. Click Open. Click Import. In the Import and Export Wizard, click Import from another program or file, and then click Next. Click Outlook Data File (.pst), and then click Next. Click Browse, and then choose the file to import. Note Under Options, it is recommended…
Calendar Entries On Gmail calendar, go to Settings -> Calendars -> Export Calendars to download a ZIP of your calendars in ICAL format. On Google Apps calendar, go to Settings -> Calendars -> Import calendar and import the ICAL entries to your calendar. Contacts To preserve contact groups, each group needs to be migrated individually. On Gmail contacts, use the Export option to export each group in Google’s CSV format. Then export one more CSV…
Step(s) to Resolution Click here to use ConnectWise Automate™ Agent Uninstaller Manually make changes on the machine Changes have to be made at four different locations on the local machine in the following order. 1. Services.msc Click Start, and select Control Panel. Select Administrative Tools. Click Services. Select ‘LabTech Monitoring Services’ and stop the service. Select ‘LabTech Monitoring Services CheckUp Util’ and stop the service. From a command prompt, run the following two commands…
We had a customer who likes to change the administrator password. One day the password was changed and forgotten. We have RMM with service level access to the server, but could not log in to the server using the standard administrator username and password. We also neglected to set up a separate username and password for account recovery. So, our only alternative was to reset the username and password via the command prompt. Using NinjaRMM…
Storing your Onyen password for University sites in your Web browser’s saved password list can expose the data it protects to anyone else who uses your computer, and possibly to others on the Internet. This can be a major issue especially for HIPAA departments or departments who access sensitive information. In order to remove stored passwords for your web browser please follow the instructions below based on whether you are using Internet Explorer, Safari, Firefox,…