Microsoft

SharePoint: The Dos and Don’ts of Sharing Files

SharePoint is a robust file server that helps organizations store and manage files efficiently. However, with great functionality comes the responsibility of ensuring it’s used securely. Here are some best practices and important considerations when sharing files through SharePoint: Be Cautious About Allowing Access When granting access to your SharePoint site, it’s essential to carefully control who gets in—especially when dealing with external users. Understand the Risks of Improper Settings If sharing settings…

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Windows Defender Scam

The Windows Defender Browser Pop Up scam is a deceptive tactic where a fake alert appears on your web browser, claiming to be from Windows Defender. It usually warns about a virus infection or security issue on your computer, prompting you to take immediate action. However, it’s a trick designed to scare users into clicking on malicious links, downloading harmful software, or providing personal information. Windows Defender, the legitimate antivirus program for Windows, doesn’t display…

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Missing Web Office 365 Onedrive & Sharepoint Apps

Are you or your 365 tenants experiencing issues with your Office 365, OneDrive, or Sharepoint app icons not displaying in the top left corner menu of office.com? You can see here how the Sharepoint icon is missing for example for this tenant. The fix is easy and all it requires is for you to have access to an 365 admin account on your…

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Outlook Mobile App for iOS and Android FAQs

Where do I download the Outlook mobile app? For Android: -Open the Google Play Store on your Android device.  -In the search bar, type “Microsoft Outlook” and press Enter. -Look for the official Outlook app by Microsoft Corporation. -Tap on the app, and then tap “Install.”   *If you are already on your mobile device, click the following…

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Resolving issues regarding TPM error Office Signin Fix Solved

Sometimes after some changes are made to an account such as switching the account to a local account from a “live” account an error can occur where Office tries to re-authenticate the account as it is not sure what has occurred. Trying to sign in will trigger an error that will not allow the sign in due to TPM Failure. Your computer’s Trusted Platform Module has malfunctioned. There are a couple methods that you can…

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Recovering OneDrive Deleted Files

Accidentally deleting a file or saving over a file that you needed the previous version of can happen to anyone. Thankfully those who take advantage of Microsoft’s OneDrive are able to recover said file or previous versions of files if it has not been 30 days since deletion/changes made. Recovering deleted files: 1. Go to office.com and click sign in. Use the…

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Fix USB-C Problems in Windows 10

USB-C overview With a USB-C connection, you can charge your Windows 10 PC, and you can also connect to other USB Type-C devices such as mobile phones, docking stations, display adapters, and other devices that have a USB-C port. Unfortunately, some combinations of hardware and software may cause problems. If this happens, you may get a notification that there’s something wrong with the USB-C connection. We’ve provided some tips below to help you fix things. And if…

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Pin Is No Longer Available Due To Security Changes

You may find that all of a sudden your Windows login pin is no longer available but you are still able to log in via your account password.

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How to fix errors when installing and uninstalling programs on Windows (sometimes including code 2502 or 2503):

Written by Ian Britten and Tibby Fielding Are you having issues when installing and uninstalling programs on your Windows computer? Sometimes, but not always, you may receive error messages that contain the code 2502 or 2503. A Windows computer has a built-in Windows account called Trusted Installer which assists in installing, modifying and removing updates and other Windows components. Over time your computer can…

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How to solve issues connecting to SharePoint on the Microsoft Edge browser

Written By: Ian Britten and  Tibby Fielding  There is an issue with Microsoft Edge and Java if you are using a later version of both.  This problem can cause SharePoint to show an error that says “Undefined global this,” which means it cannot reach the website. If the browser does not have the right versions of Microsoft Edge and Java to reach a website, it will not connect and it will produce an…

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