Written By: Ian Britten and Tibby Fielding There is an issue with Microsoft Edge and Java if you are using a later version of both. This problem can cause SharePoint to show an error that says “Undefined global this,” which means it cannot reach the website. If the browser does not have the right versions of Microsoft Edge and Java to reach a website, it will not connect and it will produce an…
Support Articles
How to call and message with Amazon Alexa
Did you know you can use Alexa to call and message others? Amazon’s Alexa calling and messaging feature enables you to make and receive calls, as well as send messages between Echo devices, the Amazon Alexa app for iOS and Android, and fire tablets. It’s a neat way to contact family and friends. The best part? The feature is completely free to use, as it works over Wi-Fi on most Echo devices and into Alexa…
How to check for files that did not sync in Dropbox
To check which files did not sync in dropbox, they may show up in the Bad Files Check. Click the link below and sign in to find them. https://www.dropbox.com/bad_files_check…
How To Block Access To Specific Websites from your Router using Tomato Firmware
Tomato firmware is a free, downloadable firmware for the Linksys WRT series and some Buffalo and Asus routers which provides vastly improved functionality over the stock firmware. One of the nice things about Tomato, assuming you have a router which it’ll run on, is that it provides a very configurable method of selectively blocking access to the net in general, specific applications or protocols, or even specific websites. So if you have youngish kids who…
Mac OS X Cleaning temp files etc.
If you insist on running any maintenance tasks, you could run these commands in the Terminal: WARNING! The “sudo rm -f” command is VERY dangerous, and can cause data loss if used incorrectly. Please, PLEASE, ensure that you type the commands listed below correctly, double and even triple check, I will not be held responsible if you hose your system. 1. “User-level” tasks that do not require a restart: Run maintenance cron tasks Code: sudo…
OS X Mavericks: Methods for Starting up Your Mac
Normally you can restart your Mac by choosing Apple menu > Restart. However, in some cases—for example, if the pointer freezes on the screen or the Mac becomes unresponsive—you may have to use one of the startup methods listed here. You can use these key combinations when you start up your Mac. Unless otherwise specified, hold down the specified key immediately after you hear the startup tone (while the screen is still black). Action Shortcut…
How to Use Screen Video Capture on Your Mac
Not sure when this feature got added, but since this was new to me, I thought this was worth sharing. Launch QuickTime Player (it’s in your Applications folder). Now select New Screen Recording from the File menu, or type control-command-N. A small screen recording window will appear, like so: Click the little triangle on the right side of the window to adjust the microphone and mouse click options. When ready, click the record button…
Mac Boots to Black Screen But Can See My Cursor
1. Shut the computer down by holding the power button for 10 seconds 2. Restart the computer and press shift at the same time until you see the progress bar start moving 3. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter. 4. After a moment, you should see…
Gmail, G Suite Sync, How to update your billing information
Here’s how to update your billing information in Gmail. 1. Login to Gmail, Click the icon with the 9 dots. This is located in the top right next to your profile name and picture. 2. Then click the admin button. You may have to scroll down. If you do not see the icon in your list, you may need to ask your e-mail administrator for admin access. 3. Then…
Domain Email Migration
How to migrate a Domain controlled Email account through G Suite Gmail to Gmail account through Gsuite or Gmail Use the data migration service to migrate Gmail 1. Open the Google Admin console. 2. Switch to administrator account now or learn more 3. From the Admin console Home page, go to Data migration. 4. To see Data migration, you might have to click More…
